We want you to be completely satisfied with your purchase at PRIME IPTV HUB. Please do not hesitate to contact us if you have any technical or sales questions. However, you need to request a free trial to check the server quality first, then take the subscription. If the problem still appears, and you still have the issue, you can contact us at any time using our website’s chat assistance, a ticket on your account, emails, or WhatsApp to our help desk.

How to Request a Refund?

1. Go to Your billing invoice, get the Invoice NO.
2. Send us the number via WhatsApp or email, and we will check your request, then give you the refund.
3. Don’t forget, the refund will be before 5 days ending!!